We’ve designed our industry-leading Partner Launch Program™ to ensure a smooth transition process from your previous DME vendor to Hospice Source.

The Team

Meet our dedicated team that will be serving your staff and patients through our new partnership!

  • Introductions – We want to get to know your team, and we want you to get to know Hospice Source, our operating procedures, and our legacy of serving patients for 20+ years.
  • Contact Crosswalk – Communication is the key to success; we provide you a list of the Hospice Source contacts (both corporate and local) for every need.
  • Welcome Aboard – For quick reference we provide a customized welcome booklet that gives you easy access to all pertinent information regarding your new partnership with Hospice Source.

The Software

An introduction to our online ordering software, HMS!

  • Staff Training – We train your staff how to use our HMS software so that you can see benefits and efficiencies from online ordering immediately. We also train your staff on the after hours ordering process.
  • Executive Training – How to use our advanced business management tools to manage your costs and drive efficiencies.

The Followup

Continued success!

  • Invoice review – We will walk you through your first invoice…
  • Planning – You will have a dedicated Account Manager who will perform a Quarterly Business Review with you to ensure we continue to add value to your organization
  • Communication – Utilize our Customer Center to provide us immediate feedback for both service compliments and concerns.
  • Support – We are here for you! Our partnership is vitally important to us, let us know what you need and we will make it happen!
  • The onboarding process to Hospice Source was successful and seamless. Training was informative and our agency felt very supported by the Hospice Source team during the transition.

    Parrish Director of Clinical Operations, Ft. Worth TX
  • I have had the opportunity to work with the leadership and operations teams of Hospice Source. With over 20 locations in 3 states we partnered with Hospice Source because of their commitment to service, user-friendly online portal and reporting, and competitive pricing structure. Their service levels have far surpassed those we were receiving from our previous national provider.

    Vice President of Operations Dallas, Texas

Have Questions?

We’d love to chat. We’ll be back in touch within 24 hours.

(800) 299-9277 | info@hospicesource.net