We’ve designed our industry-leading Partner Launch Program™ to ensure a smooth transition process from your previous DME vendor to Hospice Source.

Meet our dedicated team that will be serving your staff and patients through our new partnership!

• Introductions – We want to get to know your team, and we want you to get to know Hospice Source, our operating procedures, and our legacy of serving patients for 20+ years.
• Contact Crosswalk – Communication is the key to success; we provide you a list of the Hospice Source contacts (both corporate and local) for every need.
• Welcome Aboard – For quick reference we provide a customized welcome booklet that gives you easy access to all pertinent information regarding your new partnership with Hospice Source.

An introduction to our Next-Generation DME Fulfillment Platform:

• Staff Training – We train your staff how to use our ordering/fulfillment software so that you can see benefits and efficiencies from online ordering immediately. We also train your staff on the after hours ordering process.
• Executive Training – How to use our advanced business management tools to manage your costs and drive efficiencies.

Continued success!

• Invoice review – We will walk you through your first invoice…
• Planning – You will have a dedicated Account Manager who will perform a Quarterly Business Review with you to ensure we continue to add value to your organization
• Communication – Utilize our Customer Center to provide us immediate feedback for both service compliments and concerns.
• Support – We are here for you! Our partnership is vitally important to us, let us know what you need and we will make it happen!