Carrollton, TX

Hospice Source, a leading national provider of Durable Medical Equipment to hospice patients, is seeking an experienced Training Coordinator to join our growing organization. Come be a part of a great team as we work to continue our mission of providing compassionate care to every patient, every time.

The Training Coordinator (TC) must be a self-starter and able to operate with very little guidance or direction. The ideal candidate will have 5-7 years of business software training experience. This resource should be comfortable making presenting to both internal and external users.

What You’ll Do:

  • Planning and coordinating training for internal and external users.
  • Create training schedules, tracking and create reports.
  • Lead coordinate and participate in UAT events to further develop and improve the overall software performance and adoption
  • Work closely with the technical writer, business analyst and business subject matter experts to develop training materials. The training coordinator will ensure training documentation is current and up to date.
  • Define and implement multiple training delivery programs such as virtual learnings, webinars and online tutorials.
  • Gather and evaluate information from employees’ customers on previous training to identify weaknesses and areas that need additional training.
  • Continuously improve training methods and techniques and apply them to future training sessions.
  • Inform employees and clients on scheduled training and track their progress.

What You Will Bring:

  • Excellent oral and written communication
  • Administrative skills, organized and efficient
  • Management and leadership skills
  • Analytical and technical skills
  • The ability to motivate others
  • A patient and friendly approach to training
  • Knowledge of Microsoft office (outlook, excel, Power Point) is required

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